Refund/cancellation policy

  1. a) COGNITRAIL does not set cancellation and refund policies for the events listed on behalf of the third-party service providers on its Site. We only take the responsibility that the third-party service providers must communicate its refund policy to you through our Site. The sole responsibility to issue refunds in accordance therewith shall be of such third-party service provider/seller of products. Consequently, your requests for refund of your Order should be directed to the third-party service providers with whom you make a booking through Our Site and in no event shall be directed to COGNITRAIL. Any refund-related issues or disputes shall be strictly between you and the third-party service providers. COGNITRAIL shall not be liable for any refund-related claims in connection with Services.
  2. b) In case you wish to cancel booking of an Order for a Service provided by a third-party service provider on COGNITRAIL, then the booking amount shall be refunded as per the refund policy for that specific venue or that specific event or that specific Service or that specific partner.
  3. c) In addition to the above-mentioned cancellation charges, the refund amount shall be subject to deduction of bank charges as applicable.
  4. d) For refund/cancellation of appointments, events, venues and Services organized directly by COGNITRAIL:
  1. You agree and acknowledge that once an Order has been successfully placed, you shall not be entitled to cancel your Order under any circumstances.
  2. You further agree and acknowledge that all the fees paid to COGNITRAIL shall be non-refundable, non- saleable, non-exchangeable, non-transferable and non-adjustable under any circumstances.
  3. In case an event or venue or appointment directly organized by COGNITRAIL is cancelled, you will be issued a voucher for the full amount of booking which can be redeemed against any future bookings in COGNITRAIL’s Site within six months from the date of cancellation.
  1. e) Refund for Order due to failed online ticket booking will be processed within 7-10 working days.
  2. f) COGNITRAIL reserves the right to change/modify this cancellation and refund policy without any prior notice.
  3. g) With regards to payments, the Site/COGNITRAIL shall not be responsible for any unauthorised transactions conducted on our Site using your payment card or internet banking or any other method. The Site shall not be obligated to refund any money to you in such instances

Pricing policy

  1. Pricing Policy for COGNITRAIL

    At COGNITRAIL, we are committed to offering transparent and fair pricing for our services. Our Pricing Policy aims to provide clarity and value to our customers. Here are the key elements of our pricing policy:

    Membership Fees:

    • We offer different membership options tailored to meet your specific needs and goals.
    • Our membership fees are clearly outlined and communicated to you before you join.
    • The fees may vary based on the duration of the membership and the services included.
     

    Training Programs:

    • We offer a range of training programs for various topics.
    • The pricing for each training program is determined based on factors such as the duration, intensity, and expertise required.
    • We strive to offer competitive pricing while ensuring the highest quality of training and coaching.
     

    Additional Services:

    • Some additional services, such as personal training sessions, nutritional guidance, or specialized workshops, may be available at an extra cost.
      • The pricing for these services will be communicated to you separately, and you can choose to opt for them based on your preferences and requirements.
       

    Discounts and Promotions:

    • We may periodically offer discounts, promotions, or special offers to make our services more accessible and affordable.
    • The terms and conditions of these discounts or promotions will be clearly stated, including any applicable eligibility criteria or time limitations.

     

    Payment Methods:

    • We accept various payment methods, including credit/debit cards, online transfers, or other digital payment platforms.
    • The specific payment methods available will be communicated to you during the payment process.

     

    Pricing Updates:

    • We reserve the right to review and update our pricing periodically.
    • Any changes to our pricing will be communicated in advance, giving you sufficient notice to make informed decisions.
     

    Customer Support:

    • If you have any questions or concerns regarding our pricing or billing, our customer support team is available to assist you at info@cognitrail.com
    • We are committed to addressing any queries promptly and ensuring a satisfactory resolution.

    Our pricing policy is designed to be transparent, competitive, and reflective of the quality services we offer.

    If you have any further questions or require additional information regarding our pricing, please feel free to reach out to our customer support team.
Scroll to Top